fbpx

AFTER SCHOOL & WEEKEND PROGRAMS Terms & Conditions

 

Trial Session

  • Please contact Little Big Sport to organize a day and time for your child to participate in the free trail session.
  • Registration for a free trial session must be completed online prior to attending.
  • One free trial session per child.
  • New customers only 

Registration and Payments – After School & Weekend Programs 

  • Fees must be paid for prior to your child’s participation in soccer sessions (after free trial if applicable), and must be maintained in advance. 
  • By maintaining your payments in advance, you secure your child’s place in the Little Big Sport soccer program.
  • You will be issued an invoice via email (preferable) or, if we do not have your email address,  you will receive one in the mail or be given one at the next Little Big Sport soccer session.
  • If you would like to cease your child’s participation in the program, you MUST inform Little Big Sport by phone or email – see cancellation policy below.
  • Your child’s name will remain on the roll, and you will continue to be invoiced / debited, unless we receive notification from the parent or guardian that they will no longer be attending.
  • No refunds will be issued. Sessions paid for can be used up at another location where places are available (please contact us to arrange this) or can be used to purchase merchandise.
  • Sessions must be played out in consecutive weeks from the day of first play. This does not include make up sessions or sessions cancelled by Little Big Sport. First day of play must be within 4 weeks of purchase

 

Sibling discounts

Discounts apply only when siblings are registered to participate. For example, if siblings deregister and cease play, or simply do not renew by paying an invoice – leaving one child playing, the child left playing will revert to playing at the full price rate.  

Sibling discounts can be applied at any time. If siblings register part way through an existing block of another child’s sessions, credit can be split and invoiced pro rata. 

 If your child misses a session – After School & Weekend  Programs: 

Block of 5 soccer sessions: 1 make up session is allowed.

Block of 10 soccer sessions: 2 make up sessions are allowed. 

If you are paying with Direct Debit: 2 make up sessions per school term. 

* A minimum 24 hours’ notice must be given in order to receive a make up session. Notice must be given by email or phone call. ([email protected] , 0426 236 063) 

* No credits will be deducted from you child’s Little Big Sport soccer account and the make up session can be played at the end of the current block of sessions OR 

* Missed sessions can be made up by attending another soccer session on another day (please contact us first). 

* Although we do try our best, make up sessions are subject to availability of places, therefore Little Big Sport does not guarantee that make up sessions will be possible in all cases. 

If you require a receipt or have any other queries regarding payments, please contact us at [email protected] , or 0426 236 063 

Cancellation Policy:

To cease your child’s participation in the soccer program, please call or email us ([email protected]) with at least 2 weeks notice, and a final invoice will be issued, if required.

Unused sessions: for cancellation part way through a paid block of sessions, written notice must be received with a minimum 2 weeks notice. A refund can be given for medical reasons or reasons otherwise deemed reasonable by Little Big Sport administration staff. In such circumstances, refunds will incur an administration fee of the equivalent of 2 weeks worth of participation fees, minus any complimentary merchandise or discounts received for paying up front, if applicable. Before a refund can be issued, played sessions will be adjusted in cases where a discount was received for upfront payment, refer a friend or any other discount deal.  Please allow up to 14 days for refunds.

 Fees:

Please see website for pricing: https://www.littlebigsport.com.au/programs/after-school-and-weekend-soccer/ 

All amounts include 10% GST 

 Payment options: 

Multiple payment options are available including bank transfer, cheque, instant credit card payment or Direct Debit fortnightly direct debits (please contact us to organise this). 

For all payment options, please be sure to quote your child’s name or Little Big Sport account number and name of venue together with payment. 

Bank Transfer: 

Bank: CBA       Account name: Little Big Sport 

BSB: 064107       Account number: 10295087

Reference: Invoice number & Child’s name and venue

Cheque / Money Order: To be made out to “Little Big Sport”. Please ensure your little one’s name is written on the back and hand it directly to the coach.

PLEASE KINDLY NOTE: Cash is not an acceptable payment method. Little Big Sport coaches and staff take no responsibility for mishandled payments made by cash.

Credit Card Instant Payment: Please pay this via our secure online payment system – click here

Regular Direct debits: Please register this with us by phone 0426 236 063

 

 Health and Safety 

  • Safety is our number one priority and safety procedures take place before and during each and every session with Little Big Sport.
  • By registering your child with the Little Big Sport program, you accept full responsibility for your child during each session.
  • We have a strict zero tolerance to bullying. This goes for children and adults alike. If we deem any behaviour to be unacceptable, Little Big Sport pty ltd  reserves the right to terminate your child’s position in our program. 
  • Little Big Sport take no responsibility for injuries and personal loss sustained during sessions.
  • For all Little Big Sport soccer sessions, please ensure your child has appropriate clothing and footwear, as well as a hat, sunscreen and plenty of water to drink.

Photographs

  • Photos may be taken by Little Big Sport staff or professional photographer on occasion during a session
  • Photos may be used in marketing and advertising for Little Big Sport.
  • If you would not like photos taken of your child, please indicate when you register your child.

Social Media  

Social media posts that reflect a negative attitude towards Little Big Sport ptd ltd, our staff members or other members of our Little Big Sport programs will not be tolerated and may result in dismissal from our program. We welcome discussion and feedback from our members at all times and this can be conducted either over the phone or via email in a civil manner.  

 

Special Offers – After School & Weekend programs: 

  • Purchase 15 sessions upfront & receive a free soccer gift. Free gifts are subject to availability and can vary throughout the year. Please check with our admin staff as to which free gifts are available.  

To receive this offer, all sessions previously played must be paid for, as well as 15 more sessions in advance. Send emails to [email protected] 

  • End of year specials: Valid until stocks last for merchandise-related specials, or until 31st of December of the same year for all other specials including discounted sessions.

Soccer Uniform  

  • Soccer uniforms come as part of your chosen Sign Up Kit. They can also be purchased for $35 each.
  • We stock sizes 2-12 as per size chart below: 

 

 SHIRT Size 2 Size 4 Size 6 Size 8 Size 10 Size 12
Length (cm) 42 45 50 55 60 65 
Width (cm) 30 31.5 36.5 41.5 46 51 
Sleeve (cm) 11.5 13 14.5 16 17 17 
 SHORTS 2 4 6 8 10 12
Waist (cm) 24.5 25.5 26.5 27.5 28.5 32
Hip    (cm) 39 41 43 45 47 49
Outseam (cm) 28.5 30.5 32.5 34.5 36.5 39 
  • Once uniform has been purchased, and we have received your email with your requested size, the uniform will be available for pick up at the venue.
  • Depending on availability of uniform sizes at your time of ordering, it may take up to 3 weeks to receive the uniform 

Direct Debit   

AFTER SCHOOL & WEEKEND SOCCER: The Ezidebit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form, which can be up to 14 days after submission of paper forms. 

Regular debits are made once the block has finished – after every 5, 10 or 20 session block, and same amount as the previous will be deducted.

Regular fortnightly direct debits can be set up at any time. Please contact us to arrange this. 

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

TO CANCEL DIRECT DEBITS:

To cease Direct Debit payments Little Big Sport pty. ltd. must be contacted 4 (four) weeks in advance, in writing. Please email [email protected] and allow up to 7 working days to take affect upon confirmation from LBS staff.

Insufficient notice to cancel a Direct Debit will result in an administration fee of the equivalent of 2 weeks direct debit and any other payments pending that can not be refunded.

MERCHANT FEES & CHARGES:

Please refer to tab above “Online Store Payments, Direct Debits & Instant Payments”.

 

KINDY SOCCER PROGRAMS Terms & Conditions

 

Trial Session

  • Please contact Little Big Sport to organize a day and time for your child to participate in the free trail session.
  • One free trial session per child. New customers only.
  • If your child would like to join the Little Big Sport weekly soccer program, please fill in a registration form and hand it to your centre director prior to the next session for which your child will participate. Registration can also be completed online: https://www.littlebigsport.com.au/register-your-child

 Registration and Payments

  • Fees are to be paid for and maintained in advance.
  • If 15 sessions are paid for in advance, your child can receive a free soccer gift (please see special offers below)
  • By maintaining your payments in advance, you secure your child’s place in the Little Big Sport soccer program.
  • Once registered, sessions are ongoing until Little Big Sport is notified otherwise. If you would like to cease your child’s participation in the program, please inform Little Big Sport by phone or email.
  • You will be issued an invoice via email (preferable) or, if we do not have your email address,  you will find an invoice in your child’s parenting pocket or bag,  or you will be given one at the Little Big Sport soccer session.
  • Sessions must be played out in consecutive weeks from the day of first play. This does not include make up sessions or sessions cancelled by Little Big Sport. First day of play must be within 4 weeks of purchase.
  • No refunds will be issued unless due to medical reasons (see below for refund policy). Sessions paid for can be used up at another location where places are available.
  • To cease your child’s participation in the soccer program, please call or email us ([email protected]), and a final invoice will be issued, if required. Please do not leave messages with childcare centre staff as our program is run independently of the centre.
  • Little Big Sport reserves the right to refuse the participation of a child if the account remains unpaid. 

 

To avoid disappointment, please ensure your account does not fall into arrears. If your account remains in arrears, your little one may have to miss out on soccer sessions until the account is up to date.  

 

Sibling discounts:

Discounts apply only when siblings are registered to participate. For example, if siblings deregister and cease play, or simply do not renew by paying an invoice – leaving one child playing, the child left playing will revert to playing at the full price rate. 

Sibling discounts can be applied at any time. If siblings register part way through an existing block of another child’s sessions, credit can be split and invoiced pro rata. 

 If your child misses a session:

Please email or call us should your child be absent from our program. We will simply apply a make up session for you and you will not be charged for that session.

If you require a receipt or have any other queries regarding payments, please contact us at [email protected] , or 0426 236 063

 

 Fees:

We offer discounts to siblings, and those who wish to participate multiple times a week (whether at your childcare centre or at an after school or weekend venue).

For current pricing, please click on this link: https://www.littlebigsport.com.au/programs/child-care-programs/

All amounts include 10% GST

 

 Payment options:

Multiple payment options are available including bank transfer, cheque, instant credit card payment or fortnightly direct debits (please contact us to organise this).

For all payment options, please be sure to quote your child’s name and name of venue together with payment.

 

Bank Transfer:

 

Bank: CBA       Account name: Little Big Sport

BSB: 064107       Account number: 10295087

Reference: Invoice number or Child’s name and centre

Cheque / Money Order: To be made out to “Little Big Sport”. Please leave with the director of your childcare centre or hand it directly to the coach

PLEASE KINDLY NOTE: Cash is not an acceptable payment method. Little Big Sport coaches and staff take no responsibility for mishandled payments made by cash.

 

 

Cancelation Policy:

To cease your child’s participation in the soccer program, please call or email us ([email protected]) with at least 2 weeks notice, and a final invoice will be issued, if required. Please do not leave messages with childcare centre staff as our program is run independently of the centre.

Unused sessions: for cancellation part way through a paid block of sessions, written notice must be received with a minimum 2 weeks notice. A refund can be given for medical reasons or reasons otherwise deemed reasonable by Little Big Sport administration staff. In such circumstances, refunds will incur an administration fee of the equivalent of 2 weeks worth of participation fees, minus any complimentary merchandise received for paying up front, if applicable. Before a refund can be issued, played sessions will be adjusted in cases where a discount was received for upfront payment, refer a friend or any other discount deal.  Please allow up to 14 days for refunds.

 

Health and Safety

  •  Safety is our number one priority and safety procedures take place before and during each and every session with Little Big Sport.
    • By registering your child with the Little Big Sport program, you accept full responsibility for your child during each session.
    • We have a strict zero tolerance to bullying. This goes for children and adults alike. If we deem any behaviour to be unacceptable, Little Big Sport pty ltd  reserves the right to terminate your child’s position in our program. 
    • Little Big Sport take no responsibility for injuries and personal loss sustained during sessions.
    • For all Little Big Sport soccer sessions, please ensure your child has appropriate clothing and footwear, as well as a hat, sunscreen and plenty of water to drink.
  • Social Media  Social media posts that reflect a negative attitude towards Little Big Sport ptd ltd, our staff members or other members of our Little Big Sport programs will not be tolerated and may result in dismissal from our program. We welcome discussion and feedback from our members at all times and this can be conducted either over the phone or via email in a civil manner.  

 

Photography 

  • Photos may be taken on occasion during a session
  • Photos may be used in marketing and advertising for Little Big Sport.
  • If you would not like photos taken of your child, please indicate when you register your child.

 

Special Offers

  • Purchase 15 sessions upfront & receive a free soccer merchandise gift. Free gifts are subject to availability and can vary throughout the year. Please check with our admin staff as to which free gifts are available. 

To receive this offer, all sessions previously played must be paid for, as well as 10 more sessions in advance. You must also email us about which item you’d like to receive, and for the uniform – your little one’s name, size & name of the childcare centre they attend. Send emails to [email protected] 

 

  • End of year specials: Valid until stocks last for merchandise-related specials, or until 31st of December of the same year for all other specials including discounted sessions.

 

Soccer Uniforms

  • Soccer uniforms (consist of shirt and shorts) can be purchased online
  • We stock sizes 2-12 as per size chart below:

 

 SHIRT Size 2 Size 4 Size 6 Size 8 Size 10 Size 12

 

Length (cm) 42 45 50 55 60 65

 

Width (cm)     30     31.5   36.5 41.5 46 51

 

Sleeve (cm) 11.5 13 14.5 16 17 17

 

 SHORTS 2 4 6 8 10 12
Waist (cm) 24.5 25.5 26.5 27.5 28.5 32
Hip    (cm) 39 41 43 45 47 49
Outseam (cm) 28.5 30.5 32.5 34.5 36.5 39

 

  • Once uniform has been purchased, or the 10-session deal has been purchased and we have received your email with your requested size, the coach will give the uniform to your little one the next time he is at their venue.
  • Depending on availability of uniform sizes at your time of ordering, it may take up to 3 weeks to receive the uniform.
  • To cease your child’s participation in the soccer program, please call or email us ([email protected]), and a final invoice will be issued, if required.

 

To avoid disappointment, please ensure your account does not fall into arrears. Little Big Sport reserves the right to refuse the participation of a child if the account remains unpaid. 

 

Direct Debit  

KINDY SOCCER: The Direct Debit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form (online or paper form), which can be up to 14 days after submission of paper forms. The amount will be as indicated by the payer on the form.

Regular debits are made fortnightly, upon receipt of the payment form (either online or paper form). 

If a make up session is applied, the following direct debit payment will be adjusted accordingly, if your account is in credit (i.e there are no fees owing for previous sessions played).

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

 

TO CANCEL DIRECT DEBITS:

To cease Direct Debit payments Little Big Sport pty. ltd. must be contacted 4 (four) weeks in advance, in writing. Please email [email protected] and allow up to 7 working days to take affect upon confirmation from LBS staff.

Insufficient notice to cancel a Direct Debit will result in an administration fee of the equivalent of 2 weeks direct debit and any other payments pending that can not be refunded.

MERCHANT FEES & CHARGES:

Please refer to tab above “Online Store Payments, Direct Debits & Instant Payments”.

INFLATABLE SOCCER FIELD HIRE & BIRTHDAY PARTIES Terms & Conditions

* Booking dates and times are subject to availability

* Inflatable soccer fields are subject to availability

* Venue location and obtaining of permission to use the venue is the responsibility of the hirer/customer.

* $50 deposit must be paid in order to reserve your booking. A soccer party is not reserved until the deposit has been paid.

* Cancelling a booking will result in a forfeit of the deposit.

* Remainder of fees to be paid upon receipt of invoice

 

Merchandise

Once purchase has been made a receipt will be emailed to you.

Mode of delivery: ‘Venue Pickup’ = Our coach will bring the purchased merchandise to your selected venue during the session at which your child’s plays. Please allow up to 2 weeks. Merchandise delivery may be delayed in cases of wet weather cancellations of the sessions or school holidays.

Mode of delivery: ‘Postage’ = Merchandise will be posted within 3 business days of receipt of payment. Please allow regular Australia Post timeframes for delivery. (If printing of uniform has been selected please allow another 7 business days).

Refund Policy of Merchandise

If the merchandise is deemed to be faulty by one of our staff a full refund or exchange will be issued upon receipt of the unused item. Refunds will not be issued for change of mind.

Contact [email protected] or 0426 236 063 to discuss a refund.

Program Sessions

A confirmation email will be issued upon purchases of of blocks of sessions via credit/debit card. Upon receipt of payment, sessions are credited to the player’s Little Big Sport account and a statement of your account can be issued upon request. Please allow up to 5 working days for credit to appear on player’s Little Big Sport account.

Payments for sessions can be made via Direct Debit (fortnightly debits), or can be made in advance.

Please note: Registering for our program means that we are holding a place for your child within our program. Maintaining up to date payments reserves your child’s place with us. Allowing your account to come into arrears may jeopardise your child’s place in our program, and we may offer it to someone else.

Sessions must be played out in consecutive weeks from the day of first play. This does not include make up sessions or sessions cancelled by Little Big Sport. First day of play must be within 4 weeks of purchase.

Sessions cancelled by Little Big Sport – notification will be sent out via email or SMS.

Make up sessions – to arrange a make up session simply email [email protected]

 

Cancellations and refunds – please see your specific programs T&C’s

ONLINE STORE PAYMENTS via eWAY

Our Online Store is powered by eWAY.

Includes all merchandise and session payments in our online shop.

Click here for eWAY’s up to date privacy and collection of information policy.

eWAY is a sister company of Ezidebit. Transactions are processed by Ezidebit and “Ezi*Little Big Sport” will appear on the payer’s bank statements.

 

ONGOING DIRECT DEBITS via Ezidebit and Integrapay

Our Direct Debits are processed by either Ezidebit or Integrapay .

This is processed electronically and once set up, the debits automaticlly take place fortnightly (unless requested otherwise by you, the customer).

Visa, Mastercard and Bank Accounts accepted.

Ezidebit

Fees:

Ezidebit fees for Mastercard / Visa transactions:  1.7% + 33c (Min 88c)

No fee for bank account transactions.

Payer dishonour fees: $21.90

Links:

Ezidebit Privacy Policy

“Ezi*Little Big Sport” will appear on the payer’s bank statements.

 

Integrapay

Integrapay fees for Mastercard / Visa transactions:  1.7%

No fee for bank account transactions.

Payer dishonour fees: $4.40

Links:

Integrapay Financial Services Guide and Product Disclosure Statement

Integrapay Privacy Policy 

“Little Big Sport” will appear on the payer’s bank statements.

 

INSTANT CREDIT/DEBIT CARD PAYMENTS via Pay My Invoice

Instant credit card payments are processed by Pay My Invoice.

This is the quickest way for us to receive a payment by you. These payments can be made via our “Make a Payment” button on our website. This is also the method used if you call and pay over the phone.

Mastercard and Visa accepted.

Fees: $1.49 + 1.9% per transaction.

Links:

Pay My Invoice Service Agreement

Pay My Invoice T&C’s

“BLB – Little Big Sport” will appear on the payer’s bank statements.

TERMS & CONDITIONS

Please click on a tab below to see the relevant T&C’s.

Little Big Sport

0426 236 063

[email protected]

PO Box 440 Mermaid Beach QLD 4218

Office Address: 2/10 Olympic Circuit. Southport QLD 4215

ABN: 51 159 281 651

We are Social!

Our Sponsors