TERMS & CONDITIONS

Please click on a tab below to see the relevant T&C’s.

AFTER SCHOOL & WEEKEND PROGRAMS Terms & Conditions

 

Trial Session

  • Please contact Little Big Sport to organize a day and time for your child to participate in the free trail session.
  • Registration for a free trial session must be completed online prior to attending.
  • One free trial session per child.
  • New customers only 

Registration and Payments – After School & Weekend Programs 

  • Fees must be paid for prior to your child’s participation in soccer sessions (after free trial if applicable), and must be maintained in advance. 
  • By maintaining your payments in advance, you secure your child’s place in the Little Big Sport soccer program.
  • If you would like to cease your child’s participation in the program, please inform Little Big Sport by phone or email.
  • You will be issued an invoice via email (preferable) or, if we do not have your email address,  you will receive one in the mail or be given one at the next Little Big Sport soccer session.
  • No refunds will be issued. Sessions paid for can be used up at another location where places are available (please contact us to arrange this) or can be used to purchase merchandise.

 

Sibling discounts

Discounts apply only when siblings are registered to participate. For example, if siblings deregister and cease play, or simply do not renew by paying an invoice – leaving one child playing, the child left playing will revert to playing at the full price rate.  

Sibling discounts can be applied at any time. If siblings register part way through an existing block of another child’s sessions, credit can be split and invoiced pro rata. 

 If your child misses a session – After School & Weekend  Programs: 

Block of 5 soccer sessions: 1 make up session is allowed.

Block of 10 soccer sessions: 2 make up sessions are allowed. 

If you are paying with Direct Debit: 2 make up sessions per school term. 

* A minimum 24 hours’ notice must be given in order to receive a make up session. Notice must be given by email or phone call. ([email protected] , 0426 236 063) 

* No credits will be deducted from you child’s Little Big Sport soccer account and the make up session can be played at the end of the current block of sessions OR 

* Missed sessions can be made up by attending another soccer session on another day (please contact us first). 

  • Although we do try our best, make up sessions are subject to availability of places, therefore Little Big Sport does not guarantee that make up sessions will be possible in all cases. 

If you require a receipt or have any other queries regarding payments, please contact us at [email protected] , or 0426 236 063 

Cancelation Policy:

To cease your child’s participation in the soccer program, please call or email us ([email protected]) with at least 2 weeks notice, and a final invoice will be issued, if required. 

Unused sessions: for cancellation part way through a paid block of sessions, written notice must be received with a minimum 2 weeks notice. A refund can be given for medical reasons or reasons otherwise deemed reasonable by Little Big Sport administration staff. In such circumstances, refunds will incur an administration fee of the equivalent of 2 weeks worth of participation fees, minus any complimentary merchandise received for paying up front, if applicable. Before a refund can be issued, played sessions will be adjusted in cases where a discount was received for upfront payment, refer a friend or any other discount deal.  Please allow up to 14 days for refunds. 

 Fees:

Please see website for pricing: https://www.littlebigsport.com.au/programs/after-school-and-weekend-soccer/ 

All amounts include 10% GST 

 Payment options: 

Multiple payment options are available including bank transfer, cheque, instant credit card payment or Ezidebit fortnightly direct debits (please contact us to organise Ezidebit). 

For all payment options, please be sure to quote your child’s name or Little Big Sport account number and name of venue together with payment. 

Bank Transfer: 

Bank: CBA       Account name: Little Big Sport 

BSB: 064107       Account number: 10295087

Reference: Invoice number & Child’s name and venue

Cheque / Money Order: To be made out to “Little Big Sport”. Please ensure your little one’s name is written on the back and hand it directly to the coach.

PLEASE KINDLY NOTE: Cash is not an acceptable payment method. Little Big Sport coaches and staff take no responsibility for mishandled payments made by cash.

Credit Card Instant Payment: Please pay this via our secure online payment system – click here

Regular Direct debits: Please register this with us via Ezidebit – click here 

 

 Health and Safety 

  • Safety is our number one priority and safety procedures take place before and during each and every session with Little Big Sport.
  • By registering your child with the Little Big Sport program, you accept full responsibility for your child during each session.
  • We have a strict zero tolerance to bullying. This goes for children and adults alike. If we deem any behaviour to be unacceptable, Little Big Sport pty ltd  reserves the right to terminate your child’s position in our program. 
  • Little Big Sport take no responsibility for injuries and personal loss sustained during sessions.
  • For all Little Big Sport soccer sessions, please ensure your child has appropriate clothing and footwear, as well as a hat, sunscreen and plenty of water to drink.

Photographs

  • Photos may be taken by Little Big Sport staff or professional photographer on occasion during a session
  • Photos may be used in marketing and advertising for Little Big Sport.
  • If you would not like photos taken of your child, please indicate when you register your child.

Social Media  

Social media posts that reflect a negative attitude towards Little Big Sport ptd ltd, our staff members or other members of our Little Big Sport programs will not be tolerated and may result in dismissal from our program. We welcome discussion and feedback from our members at all times and this can be conducted either over the phone or via email in a civil manner.  

 

Special Offers – After School & Weekend programs: 

  • Purchase 15 sessions upfront & receive a free soccer gift. Free gifts are subject to availability and can vary throughout the year. Please check with our admin staff as to which free gifts are available.  

To receive this offer, all sessions previously played must be paid for, as well as 10 more sessions in advance. Send emails to [email protected] 

  • End of year specials: Valid until stocks last for merchandise-related specials, or until 31st of December of the same year for all other specials including discounted sessions.

Soccer Uniform  

  • Soccer uniforms come as part of your chosen Sign Up Kit. They can also be purchased for $35 each.
  • We stock sizes 2-12 as per size chart below: 

 

 SHIRT Size 2 Size 4 Size 6 Size 8 Size 10 Size 12
Length (cm) 42 45 50 55 60 65 
Width (cm) 30 31.5 36.5 41.5 46 51 
Sleeve (cm) 11.5 13 14.5 16 17 17 
 SHORTS 2 4 6 8 10 12
Waist (cm) 24.5 25.5 26.5 27.5 28.5 32
Hip    (cm) 39 41 43 45 47 49
Outseam (cm) 28.5 30.5 32.5 34.5 36.5 39 
  • Once uniform has been purchased, and we have received your email with your requested size, the uniform will be available for pick up at the venue.
  • Depending on availability of uniform sizes at your time of ordering, it may take up to 3 weeks to receive the uniform 

 Ezidebit   

KINDY SOCCER: The Ezidebit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form, which can be up to 14 days after submission of paper forms. The amount will be as indicated by the payer on the form or as otherwise discussed between Little Big Sport and the payer.

Regular debits are generally made fortnightly unless otherwise discussed upon receipt of the Ezidebit form and will be $22 for one child or $18 for each sibling in addition to Ezidebit transaction fees if applicable (see below).

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

AFTER SCHOOL & WEEKEND SOCCER: The Ezidebit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form, which can be up to 14 days after submission of paper forms. 

Regular debits are made once the block has finished – after every 5, 10 or 20 session block, and same amount as the previous will be deducted.

Regular fortnightly direct debits can be set up at any time. Please contact us to arrange this. 

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

TO CANCEL DIRECT DEBITS:

To cease Ezidebit payments Little Big Sport pty. ltd. must be contacted 4 (four) weeks in advance, in writing. Please email [email protected] and allow up to 7 working days to take affect upon confirmation from LBS staff.

Insufficient notice to cancel a Direct Debit will result in an administration fee of the equivalent of 2 weeks direct debit and any other payments pending from Ezidebit that can not be refunded.

EZIDEBIT FEES & CHARGES:

The following fees are determined by Ezidebit, not Little Big Sport pty ltd, and are subject to change. Please see Ezidebit website for more information.

Dishonour fee: up to $24 for each dishonoured transaction

Debit from credit cards (MasterCard or Visa accepted): 1.8% (min $0.88)

Debit from bank accounts: no fee

 

DDR SERVICE AGREEMENT (Ver 1.5) 

 

I/We hereby authorise Ezidebit Pty Ltd ACN 096 902 813 (Direct Debit User ID number 165969, 303909, 301203, 234040, 234072, 428198) (herein referred to as “Ezidebit”) to make periodic debits on behalf of the “Business” as indicated on the attached Direct Debit Request (herein referred to as “the Business”).

I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services to me/us for the Business pursuant to the Direct Debit Request and this DDR Service Agreement) and has no express or implied liability in regards to the goods and services provided by the Business or the terms and conditions of any agreement that I/We have with the Business.

I/We acknowledge that the debit amount will be debited from my/our account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement and the Fees/Charges detailed in the Direct Debit Request) and this DDR Service Agreement.

I/We acknowledge that bank account and/or credit card details have been verified against a recent bank statement to ensure accuracy of the details provided and I/we will contact my/our financial institution if I/we are uncertain of the accuracy of these details.

I/We acknowledge that is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight, however transactions can take up to three (3) business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available, I/we agree that Ezidebit will not be held responsible for any fees and charges that may be charged by either my/our or its financial institution.

I/We acknowledge that there may be a delay in processing the debit if:-

(1) there is a public or bank holiday on the day of the debit, or any day after the debit date;

(2) a payment request is received by Ezidebit on a day that is not a banking business day in Queensland;

(3) a payment request is received after normal Ezidebit cut off times, being 3:00pm Queensland time, Monday to Friday. Any payments that fall due on any of the above will be processed on the next business day.

I/We authorise Ezidebit to vary the amount of the payments from time to time as may be agreed by me/us and the Business as provided for within my/our agreement with the Business. I/We authorise Ezidebit to vary the amount of the payments upon receiving instructions from the Business of the agreed variations. I/We do not require Ezidebit to notify me/us of such variations to the debit amount.

I/We acknowledge that Ezidebit is to provide at least 14 days’ notice if it proposes to vary any of the terms and conditions of the Direct Debit Request or this DDR Service Agreement including varying any of the terms of the debit arrangements between us.

I/We acknowledge that I/we will contact the Business if I/we wish to alter or defer any of the debit arrangements.

I/We acknowledge that any request by me/us to stop or cancel the debit arrangements will be directed to the Business.

I/We acknowledge that any disputed debit payments will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we agree to contact my/our financial institution.

I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee is payable by me/us to Ezidebit. I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and subject to my/our agreement with the Business agree to pay those fees and charges to Ezidebit.

Credit Card Payments

I/We acknowledge that “Ezidebit” will appear as the merchant for all payments from my/our credit card. I/We acknowledge and agree that Ezidebit will not be held liable for any disputed transactions resulting in the non supply of goods and/or services and that all disputes will be directed to the Business as Ezidebit is acting only as a Direct Debit Agent for the Business. I/We acknowledge and agree that in the event that a claim is made, Ezidebit will not be liable for the refund of any funds and agree to reimburse Ezidebit for any successful claims made by the Card Holder through their financial institution against Ezidebit.

I/We acknowledge that Credit Card Fees are a minimum of the Transaction Fee or the Credit Card Fee, whichever is greater as detailed on the Direct Debit Request.

I/We appoint Ezidebit as my/our exclusive agent with regard to the control, management and protection of my/our personal information (relating to the Business and contained in this DDR Service Agreement). I/We irrevocably authorise Ezidebit to take all necessary action (which Ezidebit deems necessary) to protect my/our personal information, including (but not limited to) prohibiting the release to or access by third parties without my/our consent.

Ezidebit will keep your information about your nominated account at the financial institution private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, or as otherwise required by law. Further information relating to Ezidebit’s Privacy Policy can be found at www. ezidebit.com.au

I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and contained in this DDR Service Agreement) to release and provide such information to Ezidebit on my/our written request.

I/We authorise:

a) Ezidebit to verify details of my/our account with my/our financial institution; and

b) my/our financial institution to release information allowing Ezidebit to verify my/our account details.

Po Box 3327

Newstead, QLD 4006

Ph: (07) 3124 5500 Fax: (07) 3124 5555

 

 

 

KINDY SOCCER PROGRAMS Terms & Conditions

 

Trial Session

 

  • Please contact Little Big Sport to organize a day and time for your child to participate in the free trail session.
  • One free trial session per child. New customers only.
  • If your child would like to join the Little Big Sport weekly soccer program, please fill in a registration form and hand it to your centre director prior to the next session for which your child will participate. Registration can also be completed online: https://www.littlebigsport.com.au/register-your-child

 Registration and Payments

  • Fees are to be paid for and maintained in advance.
  • If 15 sessions are paid for in advance, your child can receive a free soccer gift (please see special offers below)
  • By maintaining your payments in advance, you secure your child’s place in the Little Big Sport soccer program.
  • Once registered, sessions are ongoing until Little Big Sport is notified otherwise. If you would like to cease your child’s participation in the program, please inform Little Big Sport by phone or email.
  • You will be issued an invoice via email (preferable) or, if we do not have your email address,  you will find an invoice in your child’s parenting pocket or bag,  or you will be given one at the Little Big Sport soccer session.
  • No refunds will be issued unless due to medical reasons (see below for refund policy). Sessions paid for can be used up at another location where places are available.
  • To cease your child’s participation in the soccer program, please call or email us ([email protected]), and a final invoice will be issued, if required. Please do not leave messages with childcare centre staff as our program is run independently of the centre.
  • Little Big Sport reserves the right to refuse the participation of a child if the account remains unpaid. 

 

To avoid disappointment, please ensure your account does not fall into arrears. If your account remains in arrears, your little one may have to miss out on soccer sessions until the account is up to date.  

 

 

 

Sibling discounts:

 

Discounts apply only when siblings are registered to participate. For example, if siblings deregister and cease play, or simply do not renew by paying an invoice – leaving one child playing, the child left playing will revert to playing at the full price rate. 

 

 

 

Sibling discounts can be applied at any time. If siblings register part way through an existing block of another child’s sessions, credit can be split and invoiced pro rata. 

 

 

 

 If your child misses a session:

 

You will not pay for any sessions missed. We will forward the credit for the next unpaid session 

 

If you require a receipt or have any other queries regarding payments, please contact us at [email protected] , or 0426 236 063

 

 Fees:

 

We offer discounts to siblings, and those who wish to participate multiple times a week (whether at your childcare centre or at an after school or weekend venue).

 

For current pricing, please click on this link: https://www.littlebigsport.com.au/programs/child-care-programs/

 

All amounts include 10% GST

 

 

 

 Payment options:

 

Multiple payment options are available including bank transfer, cheque, instant credit card payment or Ezidebit fortnightly direct debits (please contact us to organise Ezidebit).

 

For all payment options, please be sure to quote your child’s name and name of venue together with payment.

 

 

 

Bank Transfer:

 

Bank: CBA       Account name: Little Big Sport

 

BSB: 064107       Account number: 10295087

 

Reference: Invoice number or Child’s name and centre

 

Cheque / Money Order: To be made out to “Little Big Sport”. Please leave with the director of your childcare centre or hand it directly to the coach.

 

PLEASE KINDLY NOTE: Cash is not an acceptable payment method. Little Big Sport coaches and staff take no responsibility for mishandled payments made by cash.

 

 

Cancelation Policy:

To cease your child’s participation in the soccer program, please call or email us ([email protected]) with at least 2 weeks notice, and a final invoice will be issued, if required. Please do not leave messages with childcare centre staff as our program is run independently of the centre.

Unused sessions: for cancellation part way through a paid block of sessions, written notice must be received with a minimum 2 weeks notice. A refund can be given for medical reasons or reasons otherwise deemed reasonable by Little Big Sport administration staff. In such circumstances, refunds will incur an administration fee of the equivalent of 2 weeks worth of participation fees, minus any complimentary merchandise received for paying up front, if applicable. Before a refund can be issued, played sessions will be adjusted in cases where a discount was received for upfront payment, refer a friend or any other discount deal.  Please allow up to 14 days for refunds. 

 

Health and Safety

  •  Safety is our number one priority and safety procedures take place before and during each and every session with Little Big Sport.
    • By registering your child with the Little Big Sport program, you accept full responsibility for your child during each session.
    • We have a strict zero tolerance to bullying. This goes for children and adults alike. If we deem any behaviour to be unacceptable, Little Big Sport pty ltd  reserves the right to terminate your child’s position in our program. 
    • Little Big Sport take no responsibility for injuries and personal loss sustained during sessions.
    • For all Little Big Sport soccer sessions, please ensure your child has appropriate clothing and footwear, as well as a hat, sunscreen and plenty of water to drink.
  • Social Media  

    Social media posts that reflect a negative attitude towards Little Big Sport ptd ltd, our staff members or other members of our Little Big Sport programs will not be tolerated and may result in dismissal from our program. We welcome discussion and feedback from our members at all times and this can be conducted either over the phone or via email in a civil manner.  

 

Photography 

  • Photos may be taken on occasion during a session
  • Photos may be used in marketing and advertising for Little Big Sport.
  • If you would not like photos taken of your child, please indicate when you register your child.

 

Special Offers:

 

  • Purchase 15 sessions upfront & receive a free soccer merchandise gift. Free gifts are subject to availability and can vary throughout the year. Please check with our admin staff as to which free gifts are available. 

 

To receive this offer, all sessions previously played must be paid for, as well as 10 more sessions in advance. You must also email us about which item you’d like to receive, and for the uniform – your little one’s name, size & name of the childcare centre they attend. Send emails to [email protected] 

 

  • End of year specials: Valid until stocks last for merchandise-related specials, or until 31st of December of the same year for all other specials including discounted sessions.

 

Soccer Uniforms

 

  • Soccer uniforms (consist of shirt and shorts) can be purchased online
  • We stock sizes 2-12 as per size chart below:

 

 

 

 SHIRT Size 2 Size 4 Size 6 Size 8 Size 10 Size 12

 

 

 

Length (cm) 42 45 50 55 60 65

 

 

 

Width (cm)     30     31.5   36.5 41.5 46 51

 

 

 

Sleeve (cm) 11.5 13 14.5 16 17 17

 

 

 

 

 

 

 

 SHORTS 2 4 6 8 10 12
Waist (cm) 24.5 25.5 26.5 27.5 28.5 32
Hip    (cm) 39 41 43 45 47 49
Outseam (cm) 28.5 30.5 32.5 34.5 36.5 39

 

 

 

  • Once uniform has been purchased, or the 10-session deal has been purchased and we have received your email with your requested size, the coach will give the uniform to your little one the next time he is at their venue.

 

 

 

  • Depending on availability of uniform sizes at your time of ordering, it may take up to 3 weeks to receive the uniform.

 

 

 

  • To cease your child’s participation in the soccer program, please call or email us ([email protected]), and a final invoice will be issued, if required.

 

 

 

To avoid disappointment, please ensure your account does not fall into arrears. Little Big Sport reserves the right to refuse the participation of a child if the account remains unpaid. 

 

 

 

Ezidebit  

KINDY SOCCER: The Ezidebit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form (online or paper form), which can be up to 14 days after submission of paper forms. The amount will be as indicated by the payer on the form.

Regular debits are made fortnightly, upon receipt of the Ezidebit form (either online or paper form). 

As we do not charge for sessions not played in our kindy program, credits from Direct Debit customers are assessed at the end of each calendar month. If your account is in credit (i.e you child has not played all of the sessions in that month), we will adjust the upcoming Direct Debits accordingly.

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

AFTER SCHOOL & WEEKEND SOCCER: The Ezidebit payment system can be used as a once off payment or ongoing, regular direct debits.

The once-off payments are deducted from the payers account on receipt of the form (online or paper form), which can be up to 14 days after submission of paper forms. The amount will be as indicated by the payer on the form, which can be for a block of sessions or as fortnightly direct debits.

Regular debits – debited once a block has finished, for the same amount as previously debited, or as fortnightly direct debits.

Regular fortnightly direct debits can be set up at any time. Please contact us to arrange this. 

Please kindly note: Any fees that remain unpaid on COB of 14th of December will be debited from your nominated bank account or credit/debit card on the following business day.   

Little Big Sport pty. ltd. must be contacted in writing to cease Ezidebit payments. Please email [email protected] and allow up to 5 working days to take affect.

 

TO CANCEL DIRECT DEBITS:

To cease Ezidebit payments Little Big Sport pty. ltd. must be contacted 4 (four) weeks in advance, in writing. Please email [email protected] and allow up to 7 working days to take affect upon confirmation from LBS staff.

Insufficient notice to cancel a Direct Debit will result in an administration fee of the equivalent of 2 weeks direct debit and any other payments pending from Ezidebit that can not be refunded.

EZIDEBIT FEES & CHARGES:

The following fees are determined by Ezidebit, not Little Big Sport pty ltd, and are subject to change. Please see Ezidebit website for more information.

Dishonour fee: up to $24 for each dishonoured transaction

Debit from credit cards (MasterCard or Visa accepted): 1.8% (min $0.88)

Debit from bank accounts: no fee

DDR SERVICE AGREEMENT (Ver 1.5)

 

I/We hereby authorise Ezidebit Pty Ltd ACN 096 902 813 (Direct Debit User ID number 165969, 303909, 301203, 234040, 234072, 428198) (herein referred to as “Ezidebit”) to make periodic debits on behalf of the “Business” as indicated on the attached Direct Debit Request (herein referred to as “the Business”).

I/We acknowledge that Ezidebit is acting as a Direct Debit Agent for the Business and that Ezidebit does not provide any goods or services (other than the direct debit collection services to me/us for the Business pursuant to the Direct Debit Request and this DDR Service Agreement) and has no express or implied liability in regards to the goods and services provided by the Business or the terms and conditions of any agreement that I/We have with the Business.

I/We acknowledge that the debit amount will be debited from my/our account according to the terms and conditions of my/our agreement with the Business and the terms and conditions of the Direct Debit Request (and specifically the Debit Arrangement and the Fees/Charges detailed in the Direct Debit Request) and this DDR Service Agreement.

I/We acknowledge that bank account and/or credit card details have been verified against a recent bank statement to ensure accuracy of the details provided and I/we will contact my/our financial institution if I/we are uncertain of the accuracy of these details.

I/We acknowledge that is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight, however transactions can take up to three (3) business days depending on the financial institution. Accordingly, I/we acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available, I/we agree that Ezidebit will not be held responsible for any fees and charges that may be charged by either my/our or its financial institution.

I/We acknowledge that there may be a delay in processing the debit if:-

(1) there is a public or bank holiday on the day of the debit, or any day after the debit date;

(2) a payment request is received by Ezidebit on a day that is not a banking business day in Queensland;

(3) a payment request is received after normal Ezidebit cut off times, being 3:00pm Queensland time, Monday to Friday. Any payments that fall due on any of the above will be processed on the next business day.

I/We authorise Ezidebit to vary the amount of the payments from time to time as may be agreed by me/us and the Business as provided for within my/our agreement with the Business. I/We authorise Ezidebit to vary the amount of the payments upon receiving instructions from the Business of the agreed variations. I/We do not require Ezidebit to notify me/us of such variations to the debit amount.

I/We acknowledge that Ezidebit is to provide at least 14 days’ notice if it proposes to vary any of the terms and conditions of the Direct Debit Request or this DDR Service Agreement including varying any of the terms of the debit arrangements between us.

I/We acknowledge that I/we will contact the Business if I/we wish to alter or defer any of the debit arrangements.

I/We acknowledge that any request by me/us to stop or cancel the debit arrangements will be directed to the Business.

I/We acknowledge that any disputed debit payments will be directed to the Business and/or Ezidebit. If no resolution is forthcoming, I/we agree to contact my/our financial institution.

I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, a failed payment fee is payable by me/us to Ezidebit. I/We will also be responsible for any fees and charges applied by my/our financial institution for each unsuccessful debit attempt together with any collection fees, including but not limited to any solicitor fees and/or collection agent fee as may be incurred by Ezidebit.

I/We authorise Ezidebit to attempt to re-process any unsuccessful payments as advised by the Business.

I/We acknowledge that certain fees and charges (including setup, variation, SMS or processing fees) may apply to the Direct Debit Request and may be payable to Ezidebit and subject to my/our agreement with the Business agree to pay those fees and charges to Ezidebit.

Credit Card Payments

I/We acknowledge that “Ezidebit” will appear as the merchant for all payments from my/our credit card. I/We acknowledge and agree that Ezidebit will not be held liable for any disputed transactions resulting in the non supply of goods and/or services and that all disputes will be directed to the Business as Ezidebit is acting only as a Direct Debit Agent for the Business. I/We acknowledge and agree that in the event that a claim is made, Ezidebit will not be liable for the refund of any funds and agree to reimburse Ezidebit for any successful claims made by the Card Holder through their financial institution against Ezidebit.

I/We acknowledge that Credit Card Fees are a minimum of the Transaction Fee or the Credit Card Fee, whichever is greater as detailed on the Direct Debit Request.

I/We appoint Ezidebit as my/our exclusive agent with regard to the control, management and protection of my/our personal information (relating to the Business and contained in this DDR Service Agreement). I/We irrevocably authorise Ezidebit to take all necessary action (which Ezidebit deems necessary) to protect my/our personal information, including (but not limited to) prohibiting the release to or access by third parties without my/our consent.

Ezidebit will keep your information about your nominated account at the financial institution private and confidential unless this information is required to investigate a claim made relating to an alleged incorrect or wrongful debit, or as otherwise required by law. Further information relating to Ezidebit’s Privacy Policy can be found at www. ezidebit.com.au

I/We hereby irrevocably authorise, direct and instruct any third party who holds/stores my/our personal information (relating to the Business and contained in this DDR Service Agreement) to release and provide such information to Ezidebit on my/our written request.

I/We authorise:

a) Ezidebit to verify details of my/our account with my/our financial institution; and

b) my/our financial institution to release information allowing Ezidebit to verify my/our account details.

Po Box 3327

Newstead, QLD 4006

Ph: (07) 3124 5500 Fax: (07) 3124 5555

Little Big Sport

0426 236 063

[email protected]

PO Box 440 Mermaid Beach QLD 4218

Office Address: 2/10 Olympic Circuit. Southport QLD 4215

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